Customer-360
Unify Every Customer Touchpoint, Drive Real Growth
Stop letting scattered data cost you customers. AI-Intelekt’s Customer 360 platform connects sales, marketing, and support data into one unified customer profile so every team sees the complete story.
Trusted by Retail Leaders
Are You Really Seeing, Your Customers?
Stop letting scattered data and disconnected systems cost you customers.
Siloed Customer Data?
Customer information lives in separate systems CRM, email, support tickets. This makes it impossible to get a single, accurate view.
Impersonal Experiences?
Today's customers expect personalization. Without unified data, you're delivering generic experiences that drive them to competitors.
Missed Opportunities?
Incomplete profiles mean missed upsell opportunities, delayed support responses, and campaigns that fail to resonate.
See the Complete Customer Story
AI-Intelekt's Customer 360 platform transforms scattered data into actionable insights for personalized customer experiences.
Unify Your Data
Seamlessly integrate all existing systems, CRM, e-commerce, marketing automation, and support to create a single, unified customer view accessible to every team.
Enrich and Analyse
AI-powered analytics uncover hidden patterns, predict customer behavior, and identify churn risks giving teams the insights needed to make smarter, faster decisions.
Activate Your Insights
Segment audiences, personalize marketing campaigns, and deliver the right message to the right customer at the perfect moment across every channel.
See Customer 360 in Action
Sometimes it's easier to see than read. Watch how Customer 360 transforms the way teams understand, engage, and grow customer relationships in under 2 minutes.
Everything You Need to Know Your Customers Better
Customer 360 platform delivers powerful features that help you understand customers on a deeper level and build meaningful, long-term relationships.
Lead Management (B2B)
Efficiently capture, nurture, and convert leads into valuable business opportunities. With intelligent lead tracking, automated follow-ups, and predictive insights, sales teams can prioritize high-value prospects and improve conversion rates.
Account Management (B2B)
Gain a centralized and structured view of business accounts, helping teams manage relationships effectively. By consolidating interactions, transaction history, and preferences, businesses can personalize engagement strategies and drive loyalty.
Contact Management
Maintain a comprehensive contact database, including customers, partners, and stakeholders. Track every interaction, ensuring teams have real-time access to past conversations, inquiries, and engagement history for seamless communication.
Customer Profiles
Create 360-degree customer profiles that consolidate data from multiple touchpoints—purchases, preferences, feedback, and behavior allowing for hyper-personalized experiences and AI-driven recommendations.
Opportunity Management
Empower sales teams with real-time insights into sales opportunities, deal progress, & pipeline health. With predictive analytics, businesses can identify bottlenecks, accelerate deal closures, & increase win rates.
Agreements & Contracts
Simplify and manage customer agreements, terms, and conditions within a single platform. Automate contract approvals, track key milestones, and ensure compliance with built-in monitoring tools.
Service Requests
Enhance customer support by providing a centralized service request management system. Automate ticket assignment, track issue resolution, and enable customers to raise concerns through a self-service portal for faster and more efficient support.
Segmentation & Targeting
Categorize customers based on their demographics, behavior, and engagement history, enabling hyper-targeted campaigns. AI-driven segmentation ensures businesses can deliver personalized marketing, promotions, and offers at scale.
White-Glove Service
Deliver premium, high-touch services for high-value customers. With dedicated relationship management, proactive outreach, and tailored solutions, businesses can maximize customer lifetime value and build long-term loyalty.
Frequently Asked Questions
What is a Customer 360 platform?
How is AI Intelekt different from other Customer 360 platforms?
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Connect Your Entire Stack
Customer 360 integrates seamlessly with all the tools your teams already use no workflow disruptions, no data migration headaches, no technical complexity.
